Terms of Service
Last updated: 14/09/2025
1. About These Terms
These Terms of Service ("Terms") govern your use of the MintHandy UK platform operated by MintHandy UK Limited, a legitimate UK business providing local service directory services.
By using our platform, you agree to these Terms and confirm that you are legally able to enter into this agreement.
2. Our Service
MintHandy UK is a legitimate business directory platform that connects homeowners with verified local service providers across the United Kingdom. We provide:
- A platform for posting service requests
- Connection with verified local service providers
- Secure payment processing
- Customer support services
3. User Responsibilities
When using our platform, you agree to:
- Provide accurate and truthful information
- Use the service for legitimate home service needs only
- Treat service providers with respect and professionalism
- Pay for services as agreed
- Comply with all applicable laws and regulations
4. Service Provider Verification
All service providers on our platform undergo verification including:
- Background checks and identity verification
- Professional qualification verification
- Insurance and licensing verification where applicable
- Gas Safe and Part P certification verification for relevant trades
5. Payments and Fees
Our platform operates on a transparent fee structure:
- Posting jobs is free for customers
- Service providers pay a small commission on completed jobs
- All payments are processed securely through verified payment providers
- Refunds are handled according to our refund policy
6. Limitation of Liability
While we verify our service providers, the actual services are provided by independent contractors. We facilitate connections but are not responsible for the quality of work performed by service providers.
7. Contact Information
For questions about these Terms, contact us at:
Email: legal@minthandy.co.uk
Company: MintHandy UK Limited
Address: United Kingdom